Guilford County’s planning, permitting and inspection system will be unavailable for five days later this month as the county transitions to a new system that’s supposed to be more intuitive and feature-rich.
Starting on Monday, Aug. 22, Guilford County will transition to a new online planning, permitting and inspections system that’s meant to streamline the process of applying for building permits and development permits, checking up on plan review status, paying fees, scheduling inspections and applying for select trade permits and environmental health permits.
According to county officials, from Wednesday, Aug. 17 through Monday, Aug. 22, online tools for planning, permitting and inspections will be unavailable as the county transitions to the new online system. All new submissions for permitting, Inspections and planning are “strongly encouraged” to be entered before 5 p.m. on Tuesday, Aug. 16 “in order to avoid potential delay as we transition to the new system.”
Assistant Guilford County Manager Erris Dunston said, in a press release announcing the hiatus, that the new system should be worth waiting for.
“The new system promises to increase efficiency and communication, maximize productivity and departmental collaboration, reduce human error, and foster a better constituent engagement experience by having all functions contained in a single platform,” Dunston said.
“Only the online experience is changing; the way in which the county issues permits and conducts inspections will stay the same,” the Dunston added.
The creation of and transition to the new system has been a team effort. County participants have included the Planning and Development Department, the Information Technology Department, the Environmental Health Division and the Fire Marshal.