A new study of hospitals categorized by state found that North Carolina hospitals as a whole rank near the bottom of the heap when it comes to the opinions of those using Google reviews – an online rating system that uses a scale of one star to five stars, with five being the best.
The data was calculated by using Google reviews for hospitals in each state and finding a star rating out of five after combining each hospital’s average score. Hospitals that had less than 50 reviews were filtered out, and the results were then collated to determine the overall average for each state.
The study found that Hawaii came out on top while Delaware hospitals ranked last.
Hawaiian hospitals had an average 3.92 stars out of 5 stars.
Delaware hospitals, the worst rated, collectively received a 2.57 rating.
North Carolina hospitals came in at 2.99.
The only states that ranked lower in hospital Google review scores than North Carolina were Michigan, Pennsylvania, Vermont, New York, Maryland, Maine and Delaware – the worst state of the bunch.
After Hawaii, which had the most satisfied Google reviewers, South Dakota came in second, followed in order by Texas, Nebraska, Florida, Utah, Idaho, Nevada, Oklahoma and Kansas – the state that rounded out the top ten with an average rating of 3.54 for its hospitals.
The data was compiled by Journo Research on behalf of personal injury firm Suzuki Law Offices (suzukilawoffices.com)
Not surprising in Greensboro…
It’s my experience that more people commenting on Social Media complain rather than compliment. One primary reason I avoid social media like a plague. My hospital experiences, limited to the Triad area, have been very positive.
I don’t put much stock in this report.
Agree 100%, with open heart surgery in novant Winston the best experience I had.
Are you kidding Hammer is the bomb! You must not to hospitals or doctors much. JUST SAYING
Meant I agreed that complainers are generally the ones that post on social media and that to-date my family has had very good experiences with Cone in GSO, Alamance and Duke (both scheduled and emergency services).
Totally agree
I have nothing but 5 stars for Cone Hospital and Duke Hospital.
Take Me anywhere but CONE Hospital or anything they have anything to do with. Wesley Long use to be a good Hospital when it was privately owned but when Cone took it over it went SOUTH in a hand basket.
I was not surprised that our hospitals ranked so low. I was surprised that they didn’t rate lower. Anyone that has been to Cone Hospital Emergency Room in the last 3 years has faced an 8 – 12 hour wait before being seen. After you finally make it to an actual bed in the ER you will have another 6 – 10 hour wait to either be discharged or moved to a room. I am speaking from my own experience and those of loved ones. Cone Hospital is the worst, and I will not go back there unless I am dying; on second thought if I am dying, I had rather stay home and die.
As a former patient of one hospital in another county, I can attest to a mattress so poor that the nurse said, “We’ll probably be throwing that out when you leave.” The shower curtain was covered with mold. Food was possibly the least edible I can recall. But the main issue was the medical director banning Schedule IV medications from various units!