One thing COVID-19 restrictions did – with many people meeting remotely and schooling remotely – is put an emphasis on the broadband internet problems. 

Guilford County now has federal money to help address those problems and county leaders are beginning the process by engaging the public to seek their input on how to address the issues.

To that end, the county is asking all those with thoughts on the matter to either attend a community meeting or complete a survey.

This is part of the county’s effort to identify the places where broadband service is poor or nonexistent. The information will be used to develop a strategy meant to assist communities where either: (1) access or service is lacking, or (2) the cost to users is too high.

This broadband study is being paid for with funding Guilford County received from the American Rescue Plan (ARP).

A series of “Gaps and Opportunities Community Meetings” will take place next month. The meetings will be held in-person as well as virtually – which is a good idea because it’s very hard to complain about your internet connection over the internet if you have no internet connection. 

Here are the meeting days scheduled so far:

  • Tuesday, Jan. 4, 2022 – Windsor Community Center, 1601 East Lee Street in Greensboro
  • Thursday, Jan. 6 – Northeast Guilford High School, 6700 McLeansville Road in McLeansville
  • Monday, Jan. 10 – Nathanael Greene Elementary, 2717 NC 62 E. in Liberty.
  • Tuesday, Jan. 11 – Brown Recreation Center, 302 E. Vandalia Road in Greensboro
  • Thursday, Jan. 13 – Washington Terrace Community Center, 101 Gordon St. in High Point

You can also watch the Jan. 10 meeting virtually on Guilford County’s Facebook livestream.

If you can’t attend any of the meetings, you can still complete the online survey by Friday, Jan. 14. You’ll be asked questions about your experience, including:

  • If you currently have access to the internet
  • How you access the internet at home
  • Your internet speeds and costs
  • What digital devices you use to access the internet.
  • How comfortable you are completing certain tasks on the internet

If you prefer to leave a voicemail – perhaps because your internet connection stinks –  you can call 855-925-2801 and enter Project Code 2782 to leave any comments.

To request printed or translated materials, you can contact Simone Robinson at or 919-706-5449.