The City of Greensboro has brought its Emergency Rental Assistance Program – known as ERAP – to a close this fall after four years of operation and more than $19 million in aid distributed.

The program was created in 2021 using federal funds from the US Department of the Treasury to help renters weather the financial hit from the COVID-19 pandemic. Over its life, ERAP provided rental and utility assistance to 3,313 Greensboro households – keeping families in their homes and sparing many tenants from eviction and the credit record damage that often follows.

The Greensboro Housing and Neighborhood Development Department managed the initiative, with supportive housing analyst Elizabeth Danley serving as program manager. Danley said this week that she was proud of the work but pointed out that many local residents still struggle to afford housing.

“While it’s a huge accomplishment to see a program from start to finish,” she said, “there’s still a large percentage of families in our community struggling to keep a roof over their heads.”

In 2024, the City of Greensboro forged a partnership with Legal Aid of North Carolina to extend eviction clinic hours from two to four days a week. That expansion meant that more tenants entering housing court could get legal advice and representation before losing their homes.

The eviction clinics will continue to operate at the Guilford County Courthouse in downtown Greensboro – 9 a.m. Mondays through Wednesdays and 1 p.m. Tuesdays through Thursdays.

While ERAP was always meant to be temporary, the city is continuing other housing initiatives aimed at stability and long-term growth. Greensboro offers down payment assistance and counseling programs for first-time homebuyers, helping families move from renting into ownership. The goal is to make homeownership accessible for those who can afford monthly costs but who lack the upfront resources needed for a purchase.

The city also runs a variety of homeowner assistance programs. Emergency repair funds are available for low-income residents who suddenly find themselves dealing with broken heating systems, leaking roofs or, say, unsafe electrical wiring. Rehabilitation programs help preserve older housing stock by covering the cost of upgrades and renovations – which not only improves safety but also strengthens neighborhoods where aging homes are common.

Greensboro’s fair housing program plays a different role: enforcing anti-discrimination protections and educating both landlords and tenants on their rights and responsibilities. The city provides staff support to residents who believe they’ve been the victim of housing discrimination and works with community partners to promote compliance with federal and state fair housing laws.

On the neighborhood level, the department supports redevelopment efforts by coordinating with nonprofit and private partners. Investments in infrastructure, housing rehabilitation and community facilities are intended to improve quality of life in some of the city’s most challenged areas. These projects often overlap with broader goals of economic development, public safety and affordable housing expansion.

The city also provides support for homeless services, including partnerships with local agencies, to create transitional housing opportunities and to link individuals with case management and resources. While Greensboro doesn’t operate a shelter directly, it coordinates with nonprofits and regional partners to keep people connected with housing solutions.

More information on Greensboro’s housing initiatives is available at www.greensboro-nc.gov/HND.